Shipping

We do our best to process and deliver your order as quickly and carefully as possible.

Order Processing

Orders are processed after payment has been received. Once your order has been shipped, you will receive a shipping confirmation via email with a PostNL Track & Trace code, so you can track your order.

Delivery Time

We aim to deliver your order within 1 to 3 business days. Although we make every effort to meet this delivery time, no rights can be derived from it.

Shipping Costs

Shipping costs are clearly displayed during checkout.

Free shipping on orders from € 75.00.
For orders under € 75.00, the applicable shipping costs will be calculated and displayed during checkout.

Delivery

We ship all orders with PostNL to the delivery address provided by the customer. Therefore, always carefully check that your address details are entered correctly. We are not responsible for delays or additional costs due to incorrect or incomplete address details.

Not home at delivery

Are you not home at the time of delivery? Then PostNL will follow its standard delivery procedure. Depending on the situation, the package will be offered again, delivered to a neighbor, or taken to a PostNL point. You can track the current status via the Track & Trace code.

Delay

In exceptional cases, delivery may be delayed due to busyness, weather conditions, or other unforeseen circumstances. Should this happen, we will inform you as soon as possible.

Damaged or incomplete delivery

Check your order immediately upon receipt. Is your order damaged, incomplete, or delivered incorrectly? Please contact our customer service as soon as possible so that we can work together to find a suitable solution.